FAQ — Frequently Asked Questions

Q. Why is the premium so inexpensive compared to other companies?

Our policies, underwritten by Quálitas, provide comprehensive protection including $500,000 Combined Single Limit (CSL) liability for bodily injury and property damage, $10,000 per person/$50,000 per accident medical payments (which also applies to uninsured motorist coverage), $100,000 legal services for bail bonds, attorneys, and defense in accidents, collision/overturning/glass breakage with a fixed deductible, total theft/fire/natural disasters with a fixed deductible, and towing expenses up to $500. Additionally, GRUPO AUSA travel assistance covers international air ambulance for life-threatening conditions, vehicle breakdown support like towing (up to $300 for vehicles 15 years or newer), roadside services, and trip continuation benefits.

Q. Does the policy cover damage from natural disasters or civil unrest?

Yes, coverage extends to events like cyclones, hurricanes, hail, earthquakes, volcanic eruptions, avalanches, floods, landslides, falling structures, or trees. It also includes damages from strikes, riots, or related malicious acts by authorities, but excludes vandalism unless the optional VIP endorsement is added.

Q. What is the difference between Plan A (Limited Territory) and Plan B (All of Mexico)?

Plan A restricts coverage to specific northern and western states such as Baja California Norte/Sur, Sonora, Sinaloa, Chihuahua, Durango, Coahuila, Nuevo Leon, Tamaulipas, San Luis Potosí, Zacatecas, Nayarit, Jalisco, Aguascalientes, Colima, Guanajuato, Querétaro, and Michoacán. Plan B offers protection across the entire Republic of Mexico, ideal for extensive travel.

Q. Are towed units, trailers, or watercraft covered under the policy?

Towed items like trailers, watercraft, outboard motors, campers, or attachments must be listed on the policy for coverage. They are protected for liability at no extra value declaration if you choose liability-only, or for full coverage (collision/theft) if their current market value is stated. Watercraft are only insured while towed or attached; no coverage while launched or afloat unless the optional Watercraft Liability endorsement is purchased.

Q. What deductibles apply to collision, theft, or other physical damage claims?

A fixed deductible of $500 applies to cars, vans, motorcycles, utility trailers, watercraft, outboard motors, and watercraft trailers for collision, overturning, glass breakage, total theft, fire, or natural disasters. For Motorhomes, Trailers, Cab-Over Campers, SUVs & Pickups, the Obligatory Deductible is $1,000. However, the Deductible is reduced to $500 for a repair made in Mexico.

Q. Can I add optional coverages like increased liability or vandalism protection?

Yes, options include boosting liability to $750,000 or $1,000,000 CSL, Uninsured Motorist Plus for higher medical limits and vehicle damage from uninsured drivers, the VIP endorsement for vandalism ($250 deductible), partial theft ($250 deductible), flash floods ($500 deductible), reduced glass deductible ($100), and emergency expenses up to twice the base premium (max $500 for food, shelter, etc.). Watercraft Liability is also available for on-water use.

Q. Does the policy cover repairs in the US or Canada?

Quálitas will reimburse based on US or Canadian hourly labor rates if repairs are done in those countries. You'll need estimates from two repair shops, and settlements are in cash. Mexican IVA sales tax is only covered for repairs in Mexico via Quálitas' network shops.

Q. What medical assistance is provided beyond basic medical payments?

Through GRUPO AUSA, the first named insured get access to international air ambulance to San Diego, Houston, or Vancouver for life-threatening issues, medical references for doctors/hospitals, coordination of appointments, drug delivery (costs paid by you), and incidental expenses like relative travel/accommodations (up to $60/day for 5 days), extended hotel stays (up to $60/day for 10 days), or return transportation if hospitalized.

Q. Is there coverage for rental vehicles driven in Mexico?

If you're renting in the US or Canada and driving into Mexico, you can insure the rental vehicle under our policy, but confirm the rental company permits border crossings and carry the authorization letter they issue. Rentals obtained within Mexico can be covered for liability only through our driver’s license liability policies, (1 Month, 3 Months, 6 Months, and Annual terms), with an additional comprehensive and collision coverage purchased from the rental agencies or obtained through a credit card with ‘damage waiver’ (Contact your bank for details).

Q. How does the policy handle uninsured or underinsured motorists?

Standard medical payments double as uninsured motorist coverage up to $10,000 per person/$50,000 per accident. Upgrade to Uninsured Motorist Plus for increased limits and waiver of collision deductible in the event that an Uninsured or Underinsured motorist damages the insured vehicle.

Q. What exclusions apply to physical damage coverage?

Exclusions include intentional acts, racing, off-road use, mechanical breakdowns not caused by covered perils, wear and tear, or damages from nuclear events, war, or confiscation by authorities.

Q. Does the insurance cover personal belongings inside the vehicle?

No, standard policies focus on vehicle and liability; personal items like electronics or luggage are not covered and should be insured through homeowners or renters policies.

Q. What does liability-only coverage include in a Mexican policy?

It provides the minimum required protection for damages or injuries you cause to others or their property, but it does not cover your own vehicle. Our base coverage is set at a limit of $500,000 CSL. Higher limits are recommended as some states allow judges to determine damages based on circumstances.

Q. Is full coverage available if my home policy only has liability?

Full coverage requires existing collision and theft protection from your US/Canadian insurer for our Short-Term policies (1-20 Days). For longer term policies with Lewis and Lewis (1 Month, 3 Months, 6 Months, and Annual), insurance in the US or Canada can either be cancelled or paused if your insurer allows it. However, active registration is required for policies to be in force and at the time of loss, and a domestic policy may be required to acquire and or keep registration active.

Q. How reliable are the insurers for Mexican tourist policies?

Our partner Quálitas is one of Mexico's largest vehicle insurers with a strong financial rating, high claims satisfaction, and currently spans through 6 countries.

Q. Does the policy cover partial theft or vandalism?

Standard policies exclude these, but adding the VIP endorsement provides protection for partial theft of permanently attached parts of the vehicle and vandalism, with a $250 deductible each.

Q. What is covered under roadside assistance in Mexico?

Services include towing (Up to $500), fuel delivery to the nearest station, jumpstarts, tire changes or repairs, locksmith help, and rental car for up to 7 days, Hotel expenses (Up to $350 with a maxium of 3 nights). Assistance is available 24/7 via dedicated hotlines and is limited to vehicle no older than 15 years.

Q. Who qualifies as a 'tourist' eligible for this insurance?

Any tourist with a valid driver's license, including Mexican nationals who are permanent residents outside of Mexico (e.g., with a US Green Card). Coverage applies only within Mexico and is for non-commercial tourist use. This tourist policy does not cover Mexican Nationalized or permanently imported vehicles.

Q. Do I need Mexican auto insurance if I already have US or Canadian coverage?

Absolutely, as most US/Canadian policies are invalid in Mexico. Mexican law mandates liability insurance from a Mexican insurer to cover accidents, and failure to have it can result in fines, vehicle impoundment, or jail time.

Q. What documents are required to purchase and use this policy?

You'll need your name, date of birth, address, email, driver's license details, vehicle make/model/year/VIN/plate/state, and current market value (for full coverage). For short-term daily policies, confirm your vehicle has US/Canadian collision/theft insurance. All vehicles and towed units must be listed and have current registrations.

Q. Can other drivers operate the insured vehicle?

With your permission, any tourist holding a valid driver's license can drive, even if not listed on the policy. You may optionally list additional drivers for clarity, and all drivers must be 18 or older.

Q. Are there restrictions on vehicle types or values?

Policies cover one self-propelled vehicle per policy; all towed units must be listed. For full coverage, state the realistic current market value (use resources like Kelley Blue Book or NADA Guides). Over- or under-valuing can lead to claim issues. Salvage titles shall only acquire liability only. Converted vans or buses must receive a licensed vehicle appraisal to guaranteed total loss settlement agreements. Without an appraisal, you may instead utilize depreciation from the date of the bill of sale or be subject to lengthy market value negotiations. Mexican-nationalized or permanently imported vehicles require separate insurance— contact us for details, (310) 207-7700.

Q. What if I'm driving a rental car in Mexico?

If you're renting in the US or Canada and driving into Mexico, you can insure the rental vehicle under our policy, but confirm the rental company permits border crossings. Rentals obtained within Mexico can be covered for liability only through our driver’s license liability policies, (1 Month, 3 Months, 6 Months, and Annual terms), with an additional comprehensive and collision coverage purchased from the rental agencies or obtained through a credit card with ‘damage waiver’ (Contact your bank for details).

Q. Is there an age limit for drivers or vehicles?

Drivers must be at least 18 with a valid license; no upper age limit.

Q. Do I need to declare special modifications or equipment on my vehicle?

Items like custom rims, audio systems, or roof racks should be included in the vehicle's declared value for full coverage, as they count as special equipment. Keeping invoices and photos of custom equipment can assist with vehicle value valuation.

Q. Can I insure a vehicle with a salvage title?

Salvage titles are restricted to liability only as policies require a clean title without salvage history to qualify for full coverage.

Q. Can I purchase insurance after entering Mexico?

It's possible but not recommended, as you won't be covered until issuance. Buy online before crossing for instant proof.

Q. Can I travel internationally with temporary or paper license plates?

Yes, you can travel with temporary or paper license plates, and insurance coverage is available through Lewis and Lewis. However, border agents have the authority to deny entry based on their assessment of your vehicle’s documentation or compliance with local regulations. If you are denied entry due to temporary plates, you may try another border crossing or contact us as soon as possible to cancel your policy.

Q. Is coverage available for motorcycles, ATVs or UTVs?

Yes, with valid home state registration for road use (If you can’t drive the unit on roads in the registered state, coverage in Mexico is unavailable). Full coverage has a $500 deductible, but medical payments are excluded.

Q. What constitutes 'business use' and does it affect coverage?

Business use includes driving for work away from a fixed location, like client transport or sales. It requires an endorsement (20% extra premium) and excludes rideshare or livery services like Uber or renting your vehicle to others.

Q. Can I insure a leased or financed vehicle for Mexico?

Yes, but obtain a permission letter from the lienholder or lessor, who may require full coverage. Include their financial name and address on the application to ensure proper listing.

Q. Do I need to maintain my US/Canadian vehicle registration?

Yes, keep it current to avoid issues with authorities or claims. If it expires during your trip, the policy will become invalid for certain coverages like total loss settlements.

Q. What is toll road insurance in Mexico, and how does it work?

Toll roads (cuotas) in Mexico often include basic liability coverage for accidents caused by poor road conditions, such as potholes or signage issues. This is provided by the toll operator (e.g., CAPUFE) and covers third-party damages up to a limit (typically 50,000-100,000 MXN, or ~$2,500-$5,000 USD). It's activated automatically upon payment of the toll and applies only while on that specific road segment.

Q. Does toll road insurance replace my tourist policy with Quálitas?

No, toll road insurance is limited to road-related incidents and does not substitute for a full Mexican tourist auto policy. It excludes your vehicle's damage, theft, medical payments, or off-road events. Your Quálitas policy (via Lewis and Lewis) provides comprehensive coverage nationwide, including $500,000 CSL liability, collision/theft, and GRUPO AUSA assistance.

Q. When does toll road insurance take priority over my Quálitas policy?

Toll road coverage takes initial authority for claims directly related to the highway's condition (e.g., pothole damage while on the cuota). Mexican law requires filing with the toll authority first, who handles third-party liability. If insufficient, your Quálitas policy supplements the rest, up to its limits. Always report to both—call Quálitas at (800) 800-2880 immediately for coordination.

Q. Should I rely on toll road insurance alone?

Absolutely not—it's minimal and expires upon exiting the toll road. For full protection, including repairs in the US/Canada at local rates and 24/7 claims, your Quálitas policy is essential. Toll coverage can't cover the ~75% of travel on free roads (libres).

Q. How do I file a toll road claim?

Stop at the next toll booth, report the incident, and get a police report. Submit to the operator with photos/evidence. If needed, escalate to Quálitas for excess coverage. Keep receipts for tolls as proof.

Q. What are the Green Angels in Mexico?

The Green Angels (Ángeles Verdes) are a free, government-run roadside assistance program under Mexico's Ministry of Tourism (SECTUR). Operating since 1960, they patrol major federal and toll highways in green trucks, providing mechanical help, first aid, fuel delivery, and tourist info to stranded drivers, including tourists.

Q. What services do the Green Angels offer?

Free assistance includes minor repairs (e.g., tire changes, battery jumps), fuel to the nearest station (you pay for gas), basic first aid/CPR, towing to a service center (if available), and info on roads/attractions. They carry tools, parts, and emergency radios but don't handle major tows or off-highway issues.

Q. How do I contact the Green Angels in an emergency?

Dial 078 toll-free from any Mexican landline or cell phone (works 24/7, but patrols are dawn to dusk). From a cell, try 911 (routes to them) or 01-800-987-8224. Raise your hood to signal patrols. Response time: 30-60 minutes on highways; unavailable evenings/nights.

Q. Where do the Green Angels operate?

Primarily on federal highways and toll roads (cuotas), covering ~205 routes nationwide, including Baja California and Sonora. They don't serve free roads (libres), cities, or remote areas—use your Quálitas/GRUPO AUSA assistance (800- 262-6911) as backup.

Q. Is there a cost for Green Angels services?

Basic help is free, but you'll pay for parts/fuel used. Tipping (~$10-20 USD) is appreciated. They speak English and assist foreigners without issue.

Q. How does Green Angels complement my insurance?

It's a quick first response for breakdowns, but not a replacement—your Quálitas policy covers towing ($500 limit), roadside services, and claims. Call both in emergencies for full support

Q. How do I report a claim or accident?

• For Accidents - Contact Quálitas
  • With A US Cell: 01152 (55) 1253-4736
  • With Mexican Cell or Landline: (800) 800-2880, (800) 288-6700, (800) 004-9600
• For Roadside Assistance – Contact AUSA
  • With a US Cell: 01152 (55) 5061-6255
  • With Mexican Cell or Landline: (800) 262-6911

Q. What steps should I take immediately after an accident in Mexico?

Stay at the scene, contact Qualitas – 01152 (55) 1253-4736 or (800) 800-2880, call authorities for a police report (required for a criminal incident), avoid admitting fault , and notify Lewis and Lewis promptly for guidance. Qualitas’ legal services can assist with bail, defense, and negotiations. Have your policy, registration, and license ready for the adjuster.

Q. How does the claims settlement work for vehicle damage?

If repairing outside of Qualitas’ network of shops, submit estimates from two shops of your choice. Approved documents will be reviewed by our claims coordinators and uoloaded to the valuation department for settlement. A total loss will pay up to the fair market value of your vehicle, according to KBB.com or NADAGuides.com

Q. What roadside assistance is available?

GRUPO AUSA provides towing ($500 max for vehicles no older than 15 years), fuel delivery, jumpstarts, tire changes/repairs, locksmith services, rental car (7 days), and trip continuation (plane tickets up to $150/person, $750/event) for breakdowns, theft, or accidents.

Q. What if my vehicle is totaled or stolen—how is the payout determined?

Payouts are based on the vehicle's actual cash value at the time of loss, using KBB.com, NADAGuides.com, or a licensed appraisal. Settlements will be capped at the listed market value on your policy.

Q. Can I choose my own repair shop in Mexico?

Yes, but using Quálitas-approved shops ensures direct payment and IVA tax coverage. Non-network shops require you to pay upfront and seek reimbursement or wait for the settlement to clear before proceeding with your repair.

Q. What if I need legal help after an accident?

Our $100,000 legal service through Qualitas covers bail bonds, attorney fees, and civil/criminal defense related to the accident, with 24/7 support. Contact: 01152 (55) 1253-4736 or (800) 800-2880

Q. Are claims adjusters fluent in English?

Absolutely, most claims adjusters are fluent in English, and Qualitas strives to provide an adjuster who can effectively communicate in English to ensure a smooth experience, however, it is not guaranteed. It is recommended to always have a translation tool, such as the Translate App for iPhones, Google Translate for Androids, or a dedicated device for emergency situations. Always report claims while in Mexico to avoid denial.

Q. What if I need to check claim status after returning home?

You can reach out to our claim coordinators in the Qualitas Tijuana office: 011 (664) 634-1446 or contact Lewis and Lewis directly for communication assistance. Keep copies of reports and documents for reference.

Q. Is roadside assistance free, and what are the limits?

It's included for basic services like towing, but limits apply ($500 towing, or fuel delivery, jumpstarts, tire changes/repairs, and locksmith services).

Q. How is the premium calculated?

Based on vehicle value, territory (Plan A/B), duration (daily short-term, 30/90/180 days, or annual), coverage type (liability-only or full), and add-ons. Discounts include 10% multi-car, 5% SENTRI. Add towed units' values for accurate quoting.

Q. What policy durations are offered?

Short-term daily (specify days in Mexico up to 20 days), 30-day, 90-day, 6-month, or annual options, all multiple-entry. Policies start/end at noon PT unless specified.

Q. What payment methods are accepted?

Pay online via credit card for instant issuance, or call to request an email or faxed application — contact us at (800) 966-6830 or info@MexicanAutoInsurance.com

Q. Can I extend or cancel my policy?

Policy extensions are available for policies that remain in force to any longer term offered, including our annual option. To request a cancellation, please submit a written notice by email or mail one to our office address. Refunds may be considered if no claims have been filed during the current term, calculated on a prorated basis less the applicable policy fee. For Assistance, please contact us during regular business hours.

Q. Are there discounts for multiple vehicles or frequent travelers?

Yes, 10% off for insuring two or more vehicles, and 5% for SENTRI pass holders. Annual policies often provide better rates for regular visitors.

Q. How do I get a quote?

Use our online quoting tool with the Vehicle Type and Value, Trip Duration and Destination. Quotes are instant and non-binding allowing you to view multiple policy terms and select the best deal for your travels.

Q. Does the premium include taxes or fees?

Premiums include a $15 short term fee or $40 long term fee and 16% IVA Tax. Option covergaes will increase your premium and will be stated in the premium breakdown during order review.

Q. Why might premiums vary between companies?

Factors include insurer relationships, fleet size for better rates, and loss ratios. Our low premiums stem from high-volume partnerships with Quálitas, ensuring competitive pricing without sacrificing coverage or claims.

Q. What legal proof do I need at the Mexican border?

Carry printed policy documents, vehicle registration/title, driver's license, tourist visa/FMM, and a vehicle TIP (Temporary Import Permit) if traveling beyond the free zone. Proof of Mexican insurance is mandatory—digital copies may not suffice.

Q. Are there vehicle import rules for driving in Mexico?

For Baja or Sonora trips under 180 days, no temporary import permit is needed in free zones. Travel into mainland Mexico requires a TIP (Temporary Import Permit) to be issued.

Q. What happens if I'm involved in an accident without proper insurance?

Mexican authorities may detain you, impound the vehicle, and impose fines or jail time. Our policy ensures compliance with local liability laws.

Q. Do I need a tourist visa or FMM form?

For stays up to 180 days, FMM’s are required for tourists regardless of their trip duration (free for 7 days, a fee of around $45 for longer).

Q. What items are prohibited or restricted at the border?

Firearms, ammunition, certain fruits/vegetables, or undeclared cash over $10,000. Declare all towed items and personal goods to prevent delays.

Q. What is a Mexican Tourist Card (FMM)?

The FMM is a document issued by Mexico's Instituto Nacional de Migración (INM) for visitors from the U.S., Canada, and other countries traveling for leisure or as tourists. It's often called a tourist card or "visa," but it's not a formal visa.

Q. How long is the FMM valid for?

It can be issued for up to 180 days, allowing ample time for your visit.

Q. How much does the FMM cost in 2025?

A: The fee is $861 Pesos per person (approximately U.S. $45). However, it's free if your trip is 7 days or less and you're crossing by land.

Q. Where can I obtain an FMM?

You can get it at an INM office at the border or apply online via the official INM site. If applying online, visit an INM office at the border for the entry stamp and bring your payment receipt if applicable.

Q. What documents are needed to get an FMM?

A valid passport and Travel Itinerary (sometimes requested). If applying online, have a copy of your payment receipt ready.

Q. What can I bring into Mexico duty-free?

For land crossings, you can bring personal items up to US $300 per person dutyfree, including clothing, footwear, toiletries, up to 2 cameras/video equipment, up to 3 cell phones, 1 laptop, up to 2 sets of sports gear, books/magazines, up to 5 toys, medical devices/medications (with original prescriptions, especially for psychotropics or controlled substances), binoculars/telescope, luggage, up to 2 musical instruments, camping gear, tools, and up to 3 pets (with a current SENASICA zoosanitary certificate including rabies vaccination). For those over 18: up to 20 packs of cigarettes (400 cigarettes), 25 cigars, or 200g of tobacco, and 3 liters of alcoholic beverages or 6 liters of wine

Q. Are there regulated items I need to declare when entering Mexico?

Yes, items like psychotropic medications (require prescription), excess alcohol/tobacco, and pets (need SAGARPA zoosanitary certificate). Declare anything over $300 value.

Q. Do I need to pay duties on items brought into Mexico?

If goods exceed $300 per person, yes—declare in the Declaration Lane. No duties on allowed personal luggage within limits.

Q. Do I need a Temporary Vehicle Import Permit (TIP) for my trip?

Yes, if going beyond border zones. Obtain it online via Banjercito (60-7 days in advance), at the border, or select consulates. It's tied to your stay duration and prohibits vehicle sale in Mexico.

Q. What if I forget my driver's license?

Coverage remains, but it complicates dealings with police or claims. Always carry it to avoid delays.

Q. Are there military checkpoints, and how should I handle them?

Yes, common on highways. Be polite, provide documents if asked, and proceed calmly—they're routine for security.

Q. Can a temporarily imported vehicle be sold in Mexico?

No, it must be exported at the end of your stay. Failure to do so results in fines or impoundment.

Q. What happens if I don't return the vehicle on time?

The deposit is forfeited to the Federal Treasury, and you may face fines or vehicle seizure if circulating with an expired permit.

Q. How does coverage apply if towing a boat or RV?

List all towed units with their values or with a stated value of zero to apply liability only. Livable trailers or campers are covered when attached or detached up to its market value, capped at its listed value on the policy. Watercrafts, Utility Trailers, and Outboards can be listed with a market value; however, it will only be covered while in tow. An additional Watercraft Liability option is available while a watercraft is being launched or afloat for on-water risks. RVs and motorhomes have $1,000 deductibles and require separate policies if self-propelled.

Q. What if my vehicle is stolen in Mexico?

Make a police report immediately, then contact Quálitas. The Emergency line is the same in Mexico as it is in the USA, 911. Cars, Vans, and Motorcycles have deductibles of $500. Motorhomes, SUVs, Pick-ups, Travel Trailers, 5th Wheels, Cab-Over Campers have deductibles of $1,000 USD.

Q. Does the policy cover me if driving off-road or in remote areas?

No, off roading is explicitly excluded. The road must be maintained for coverage to apply. Loss or damage sustained or caused in the operation of the insured vehicle off conventional roads or on conventional roads that are not in good driving condition are excluded.

Q. Can I insure a motorcycle or ATV under this policy?

Yes, as a self-propelled vehicle with $500 deductible. List any towed items separately. Off-road use and medical payments are excluded. Registration validity will depend on your home state issuance.

Q. What if I need to return home due to a family emergency?

GRUPO AUSA covers a one-way economy ticket for death of a spouse/parent/child, interrupting your trip. For other scenarios, contact us for assistance options.

Q. What if I'm using the vehicle for business purposes?

Standard policies exclude business use; add the Business Use endorsement for activities like client transport or meetings. Excludes ridesharing or livery service such as Uber or renting your vehicle to others.

Q. What vehicles are eligible for permanent importation into Mexico in 2025?

Under the current decree (valid until November 5, 2025), used vehicles must meet specific age criteria based on the region. For the northern border areas (including Baja California, Baja California Sur, partial Sonora regions like around Sonoyta and Puerto Peñasco, and the 20 km frontier strip), eligible models are those 5 to 9 years old (2016–2020 models) or exactly 10 years old (2015 models). For the rest of Mexico, only 8 to 9-year-old vehicles (2016–2017 models) qualify. Vehicles must be manufactured in North America (Mexico, US, or Canada), confirmed by a VIN starting with 1, 2, 3, 4, or 5. They must also comply with Mexican emissions and mechanical standards, have no theft history, and not be prohibited in their origin country.

Q. Can I permanently import an older vehicle, like a 2008 model, into Mexico?

No, vehicles older than the specified age limits (e.g., a 2008 model is 17 years old in 2025) are ineligible under the decree, which aims to support Mexico's auto sector. Exceptions exist for classics aged 30+ years, which follow separate rules, but a 2008 does not qualify. Temporary importation is an alternative for short-term use.

Q. Are there differences in eligibility for cars, motorcycles, trucks, or other vehicle types?

The rules apply broadly to passenger vehicles, motorcycles, and light trucks under specific tariff classifications (e.g., for transporting up to 15 people or goods). Motorcycles follow the same age, VIN, and compliance requirements as cars. Heavy-duty vehicles like tractors or concrete mixers may have additional classifications but must still meet the core criteria. Consult a customs broker for type-specific details.

Q. Does the vehicle's origin affect eligibility?

Yes, only North American-manufactured vehicles (Mexico, US, Canada) are allowed, verified via VIN. Imports from other regions, even if eligible by age, are generally prohibited to align with trade agreements.

Q. What documents do I need to permanently import a vehicle?

Key documents include the vehicle's original title (clean, no liens or salvage), a commercial invoice or value proof, certificate of origin (or a sworn declaration if unavailable), proof of emissions compliance (per NOM-041-SEMARNAT and NOM047-SEMARNAT), no-theft report, importer's ID (e.g., passport or voter ID), proof of address (recent utility bill), CURP (Unique Population Registry Key for individuals), and a digital VIN photo. All must be handled through a licensed Mexican customs broker who prepares the pedimento (import declaration).

Q. What condition must the vehicle be in for importation?

The vehicle must be operational, meet physical and environmental standards, have no armoring or major modifications, and not be salvaged, stolen, or restricted in its home country. It requires an emissions test from an authorized center.

Q. Who can import a vehicle—individuals or companies?

Both individuals (of legal age, residing in eligible states like Baja California, Chihuahua, or Sonora) and companies (registered in the Import Registry if importing multiple units) can import. Individuals are limited to one per 12 months without registry enrollment.

Q. Are there residency requirements for importers?

Yes, for northern border imports, you must reside in the designated frontier zones or states. For nationwide circulation, no specific residency applies, but the process is handled at northern or maritime customs points.

Q. What are the steps to permanently import a vehicle into Mexico?

1. Hire a licensed customs broker (agente aduanal) at an approved border crossing. 2. Submit all required documents and have the vehicle inspected. 3. Pay duties, taxes, and fees via the pedimento. 4. Obtain customs clearance. 5. Register the vehicle in the Public Vehicle Registry (REPUVE) for Mexican plates, involving an appointment, $2,500 peso fee, and physical inspection. The process typically takes days to weeks, depending on paperwork.

Q. Do I need a customs broker, and where can I import?

Yes, a licensed broker is mandatory to navigate regulations. Importation occurs at northern border customs or select maritime points where the broker is registered.

Q. What happens after importation for registration?

Post-clearance, schedule a REPUVE appointment online, provide documents, pay the fee, and present the vehicle for verification. This issues Mexican plates and allows legal circulation.

Q. What are the costs involved in permanent vehicle importation?

Expect 30–60% of the vehicle's value in total. This includes ad valorem tariffs (1% for 5–9-year-olds in the north, 10% for others), 16% VAT (8% in border regions), 0.8% customs processing fee (DTA, minimum $250 pesos), potential ISAN (new vehicle tax, varying by value), ISTUV (vehicle use tax), and broker fees ($2,000–4,000 pesos). Additional costs cover emissions testing and REPUVE registration ($2,500 pesos).

Q. How do tariffs differ by region and vehicle age?

In northern border zones: 1% for 5–9-year-old models, 10% for 10-year-olds. For the rest of Mexico: 10% flat rate for 8–9-year-olds. These are ad valorem, based on vehicle value.

Q. What's the difference between temporary and permanent importation?

Temporary (via TIP) allows up to 180 days for tourists or temporary residents, requires exporting the vehicle afterward, and prohibits sale in Mexico. Permanent allows indefinite stay, sale, and nationwide use but demands stricter eligibility, taxes, and registration. TIP is simpler for short visits but not a path to permanence.

Q. Can I convert a temporary import to permanent?

Yes, if the vehicle meets permanent criteria, by presenting it to customs, paying updated taxes from the temporary entry date, and completing the full process.

Q. How do rules apply to classic or antique vehicles?

Vehicles 30+ years old qualify as classics and may import under separate, less restrictive rules, often exempt from age limits but still requiring documentation, emissions (if applicable), and fees. Confirm with ANAM for details.

Q. What if my vehicle doesn't meet the age or VIN requirements?

It's ineligible for permanent import. Options include temporary use, selling abroad, or checking for future decree changes. Importing non-compliant vehicles risks confiscation and fines.

Q. Where can I find the most current information on vehicle importation?

Refer to official sources like the Agencia Nacional de Aduanas de México (ANAM) website, the Diario Oficial de la Federación (DOF) for decrees, or consult a licensed customs broker. Regulations can change, so verify post-August 2025, as the current decree expires November 5, 2025.

Q. What is the 'Chocolate Car' regularization program?

This separate program allows legalization of vehicles illegally imported before October 19, 2021, in 17 states (e.g., Baja California, Chihuahua, Sonora). It has been extended until September 30, 2026, excluding luxury or non-compliant vehicles, to promote safety and tax compliance. It's not for new imports but for existing irregular vehicles.

Q. What is the current U.S. Department of State travel advisory level for Mexico in 2025?

As of 2025, the overall advisory is Level 2: Exercise Increased Caution due to risks of terrorism, crime, and kidnapping. However, certain states are at higher levels—Level 4: Do Not Travel (e.g., Colima, Guerrero, Michoacán, Sinaloa, Tamaulipas, Zacatecas) and Level 3: Reconsider Travel (e.g., Baja California, Chihuahua, Guanajuato, Jalisco, Sonora). Safer areas like Campeche and Yucatán are at Level 1: Exercise Normal Precautions. Always check the latest advisory before planning your trip.

Q. Do U.S. citizens need a visa to enter Mexico for tourism?

No visa is required for stays up to 180 days for tourism or business. You'll need a valid passport (book for air/land/sea travel) and a Forma Migratoria Múltiple (FMM), which is issued digitally at airports or applied for online for land entries. For stays over 180 days, a tourist visa is necessary.

Q. What are the entry requirements for U.S. citizens traveling to Mexico in 2025?

A valid passport is essential, with at least one blank page for stamps. Declare currency over $10,000 USD, and obtain an FMM. No COVID-19 testing or vaccination proof is required, but routine vaccinations are advised. Minors traveling without both parents need notarized consent letters.

Q. What is the best time to visit Mexico in 2025?

The dry season from December to April is ideal for most regions, with comfortable weather and fewer rains. Shoulder seasons (May-June, September-November) offer lower crowds and prices, but watch for hurricane risks in coastal areas during summer/fall. Avoid peak holiday times like Semana Santa (Easter) for fewer crowds.

Q. How long can U.S. citizens stay in Mexico as tourists?

Up to 180 days per entry without a visa. Extensions may be possible through immigration offices, but overstaying can result in fines or detention upon exit.

Q. Are there any prohibited items when entering Mexico?

Yes, don’t bring firearms, ammunition, illegal drugs (including medical marijuana), ecigarettes/vaping devices, certain fruits/vegetables, or endangered species products. Declare all goods over $300 USD (land) or $500 USD (air) to customs to avoid penalties.

Q. Is Mexico safe for U.S. tourists in 2025?

Safety varies by region—stick to tourist areas and follow advisories. Common risks include petty crime like pickpocketing in cities, but violent crime is often localized. Use app-based rides like Uber, avoid walking alone at night, and stay informed via the U.S. Embassy's Smart Traveler Enrollment Program (STEP). Millions visit safely each year by exercising caution.

Q. What safety precautions should I take while traveling in Mexico?

Enroll in STEP for alerts, avoid displaying valuables, use ATMs in secure locations, drink bottled water, and monitor weather for hurricanes (June-November). In tourist hotspots like Cancún or Mexico City, use licensed taxis or Uber.

Q. Are there specific tips for solo female travelers in Mexico?

Yes, dress modestly in conservative areas, use well-lit paths, and share itineraries with contacts. Many women travel safely, but awareness is key.

Q. Is it safe to drive in Mexico in 2025?

Yes, in many areas, but stick to toll roads (cuotas) for better safety and conditions. Avoid night driving due to poor visibility, animals, and higher crime risks. Follow U.S. advisories on restricted areas. Ensure you have Mexican auto insurance, as U.S. policies are invalid.

Q. What documents do I need for driving in Mexico?

A valid driver's license, current vehicle registration, proof of Mexican insurance, and a Temporary Vehicle Import Permit (TIP) if traveling beyond border zones. Carry copies and originals.

Q. What are key road rules and tips for driving in Mexico?

Drive defensively—locals may pass aggressively or use shoulders as lanes. Watch for topes (speed bumps), obey speed limits (often in km/h), and use hazard lights for slowing down. Carry water, a spare tire, and avoid slow left-lane driving. On two-lane highways outside urban areas, a left turn signal from the driver ahead typically indicates permission to pass. Exercise extra caution, carefully monitoring both oncoming traffic and vehicles behind you. Pulling over to the right shoulder can help ensure a safe crossing of the road.

Q. Should I rent a car or use public transport in Mexico?

Renting offers flexibility for road trips, but public buses are safe and affordable for intercity travel. For rentals, you can avoid large insurance costs by appling for a Driver’s License Liability  Policy and contact your bank for a to inquire if one of your credit cards has a Damage Waiver Certificate for international rentals. Take a video of the rental car prior to leaving the lot for your record.

Q. What if I break down on the road in Mexico?

Contact AUSA for roadside assistance:
With US Cell Phone: 011 52 (55) 5061-6255
With Mex Cell or Landline: (800) 262-6911

Q. What about food and water safety in Mexico?

Drink bottled or purified water, avoid tap water/ice, and eat cooked foods. Peel fruits/vegetables and steer clear of street food if you have a sensitive stomach to prevent traveler's diarrhea.

Q. What if I need medical care in Mexico?

Major cities have quality hospitals, but rural areas are limited. Pay upfront (cash/credit), as U.S. insurance may not be accepted. Dial 911 for emergencies.

Q. What is the currency in Mexico, and should I use pesos or USD?

The Mexican peso (MXN) is the official currency. While USD are accepted in tourist areas, pesos offer better rates and are essential for local transactions. Exchange at banks or ATMs for the best deals. Visa and Mastercard are the most accepted cards in Mexico.

Q. How can I get the best exchange rates in Mexico?

Use ATMs from major banks (avoid airport/hotel ones for high fees), notify your bank of travel to prevent card blocks, and carry a mix of cash/cards. Credit cards are widely accepted in cities but may incur foreign transaction fees.

Q. How much cash should I carry, and what about tipping?

Carry small bills/coins for tips and markets, as Mexico is cash-based. Tip 10-20% at restaurants, $1-2 USD per bag for bellhops, and 10-15% for taxis. Budget $50-100 USD/day for mid-range travel, more for luxury.

Q. Are there ATM scams or fees to watch for?

Use ATMs in well-lit, indoor locations to avoid skimmers. Expect fees ($2-5 USD per withdrawal), and choose peso dispensing to avoid poor conversion rates.

Q. Can I use digital payments like Apple Pay in Mexico?

Yes, in major cities and tourist spots, but cash is king in rural areas and markets. Apps like PayPal or Wise can help transfer funds cheaply.

Q. How can I respect local customs and traditions?

Learn basic Spanish phrases, respect family-oriented culture (ask about family), and participate in festivals like Día de los Muertos respectfully. Avoid stereotypes and show interest in Mexican heritage.

Q. Are there etiquette rules for dining in Mexico?

Wait for the host to start eating, keep hands visible, and compliment the food. Splitting bills is uncommon—offer to pay or rotate.

Q. What is the national emergency number in Mexico?

Dial 911 for police, fire, or medical emergencies nationwide. It connects to local services, though response times vary by area. Dial 078 for the Green Angels roadside assistance.

Q. How do I contact the U.S. Embassy in an emergency?

Call +52-55-8526-2561 (Mexico City) or the nearest consulate. For after-hours U.S. citizen emergencies, dial +52-55-5080-2000. Enroll in STEP for alerts.

Q. What if I lose my passport in Mexico?

Report to local police, then contact the U.S. Embassy for an emergency replacement. Carry copies of documents digitally.